Requirement A.1.4
Enable processes to provide for timely forensic investigation in the event of a compromise to any hosted merchant or service provider.
Testing Procedure
A.1.4.a
Verify the shared hosting provider has written policies that provide for a timely forensics investigation of related servers in the event of a compromise.
Guidance
Shared hosting providers must have processes to provide quick and easy response in the event that a forensic investigation is needed for a compromise, down to the appropriate level of detail so that an individual merchant’s or service provider’s details are available.